Order Info
DIGITAL PRODUCTS
All products in our shop are digital products, no physical product will be shipped to you.
The digital products are supplied as PDF files that are ready for you to print after you download it. Most computers usually have programs that can open PDF files, if you can’t open the file you can get Adobe Reader for free from Adobe. https://get.adobe.com/reader/
FREE ITEMS
For all of our free items, no payment details are required. Just a name & email so the download information can be emailed to you.
PAID PRODUCTS
After you add items to your cart, checkout, and once your payment is processed you will receive an order confirmation email containing the download links to the products you ordered.
*If you haven’t received an email confirming your order, please check your spam folder.
PAYMENT OPTIONS
Payments are processed securely through Stripe. Stripe accepts all major credit and debit cards (Visa, Mastercard, Amex, Discover, etc) and digital wallets (Apple Pay, Google Pay) in the United States and Internationally.
REFUND POLICY
Since these are a digital products, all sales are final and non-refundable. We don’t accept returns, exchanges, or cancellations. If you have questions about your order, please contact us.
FAQ
Do you offer paperback coloring books that I don’t have to print?
Yes, you can purchase our paperback coloring books through Amazon.com. On our website from the BOOKS page, there will be a link to that particular coloring book on Amazon. Also, when on Amazon.com you can search either “Porter Fig Studios” or “Porter Fig coloring books”.
Why do I have to checkout for free items?
We found that using a single checkout system for all of our items (both free and paid) was a lot easier and less confusing for customers. Everything is in one place and if you choose to set up an account, then you can easily find your downloads/orders.
Do you offer coupon codes?
Coupon codes are given to members of our mailing list if we are running a sale or special. Sign up to our mailing list for future specials.
What kind of paper do you recommend printing on?
Our coloring pages and printable coloring books are designed to be printed on standard 8.5″ x 11″ (A4) paper. Any of the following paper weights 100lb, 110lb. or 140lb can be used.
Don’t use glossy paper or photo paper since they can’t be colored on.
Also try experimenting with different papers based on your printer and the art supplies you plan to color with. You have the flexibility to use paper specifically for the art mediums you like to color with, for example – markers (like copic markers), colored pencils, gel pens, watercolor paints, etc. Also if you want to color the page again using a different medium, you can simply print it again.
I’d like to show you the page I colored, how can I do that?
Although I’m not on social media much, I’m usually working on new artwork, you can tag @porterfig on instagram or pinterest. I’d love to see your masterpiece! 🙂